Repair Services

Jewelry Repair You Can Trust

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At Bradley’s Jewelers, we know how precious your jewelry and watches are, both in sentimental value and in beauty. We bring decades of experience and a detail-driven approach to every piece you trust to our care for repair. Serving clients throughout Southwest Florida, our repair services are designed with your peace of mind and satisfaction as our top priorities.

How Does the Jewelry Repair Process Work?

Step 1: In-Store Inspection
Step 1: In-Store Inspection

Every repair begins in-house. We examine your piece under magnification to identify damage, wear, and structural weakness before coordinating the work with our trusted craftsmen. This ensures precision and care from the very first look.

Step 2: Expert Craftsmanship
Step 2: Expert Craftsmanship
Your jewelry is placed with specialists who restore fine pieces using advanced tools and techniques. Laser welding rebuilds prongs without disturbing stones, chains are resoldered link by link, pearls are hand-knotted on silk, and settings are tightened to preserve both beauty and integrity.
Step 3: Clear Estimates and Timeframes
Step 3: Clear Estimates and Timeframes
Before any work begins, you receive an itemized estimate and a realistic timeframe. Everyday repairs like sizing or clasp replacement often take one to two weeks, while detailed restorations may take longer. If something unexpected appears, you’ll hear from us first.
Step 4: Transparent Communication
Step 4: Transparent Communication
Sometimes hidden wear is only revealed once the repair starts. When that happens, we stop work, re-inspect, and share clear options before moving forward. You stay informed and in control the entire time.
Step 5: Final Quality Check
Step 5: Final Quality Check
Each finished piece returns to our store for final inspection. Every stone is checked, every clasp tested, every surface polished. Whether the item came from a national retailer or your grandmother’s keepsake box, it leaves our hands repaired, secure, and ready to be worn again with confidence.
Contact Us

Request a Repair Appointment

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Jewelry Repair You Can Trust

From ring sizing to antique restoration, Bradley’s Jewelers coordinates each repair with experienced craftsmen who specialize in fine jewelry work. Every piece is inspected in-store before and after service, so you know it’s handled with precision and care at every step.

Skilled Craftsmanship, Modern Techniques

Our repair partners use advanced methods like laser welding to rebuild prongs and restore metal without disturbing nearby stones. Chains are resoldered link by link, pearls are hand-knotted on silk, and worn settings are tightened to preserve both beauty and structure.

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Clear Timeframes, No Guesswork

Typical turnaround for common repairs such as sizing or clasp replacement is one to two weeks. More detailed restoration work may take longer, and we always discuss timelines before starting. If we discover additional issues, we’ll call first so you stay informed and in control.

We Service All Jewelry, From Anywhere

Whether your piece came from an online retailer, a national chain, or your grandmother’s keepsake box, we’re happy to help. Some items are best restored, others redesigned—and we’ll explain your options with honesty and respect for the piece’s sentimental value.

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Transparent Estimates and Honest Guidance

Repair costs depend on labor, materials, and complexity. You’ll receive an itemized estimate and full explanation of what’s needed before we proceed. Our goal is to make every recommendation clear, practical, and tailored to what your jewelry means to you.

Thorough Inspection, Every Time

Sometimes hidden wear only appears once a jeweler begins the work. When that happens, we stop immediately, review what was found, and share the options before authorizing additional work. Your trust matters more than rushing a repair.

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Frequently Asked Questions

What Types of Jewelry Repair Do You Perform?

We handle ring sizing, prong work, chain repair, clasp replacement, and complete antique restoration right here at our workshop. Ring sizing changes how stress travels around your band, so we inspect the shank under magnification first to find weak points invisible to your eye. Prong retipping uses laser welding to add fresh metal without heat-damaging surrounding areas or loosening adjacent stones the way a torch would. We repair clasps that have lost spring tension, resolder chains at links that have pulled thin from years of wear, and tighten channel settings where metal has compressed over time. Pearl restringing involves hand-knotting silk cord between each pearl with French wire protecting the strand at the clasp, so if it ever breaks, you lose one pearl instead of the entire strand scattering across the floor.

How Long Does Jewelry Repair Usually Take?

Ring sizing and clasp work typically runs one to two weeks depending on our bench schedule when you bring your piece in. Extensive prong work or antique restoration stretches to three or four weeks because we won’t rush solder cure times or skip inspection steps to meet arbitrary deadlines. We give you honest timeframes up front. If we find additional problems during the work, we stop and call you immediately to discuss what we discovered before proceeding with anything beyond the original scope. Battery replacements and bracelet adjustments often happen while you wait.

Do You Work on Jewelry Purchased Elsewhere?

We repair pieces regardless of where you bought them originally. We see big-box store purchases, online retailer pieces, and estate jewelry inherited from three generations back. Sometimes the repair costs more than replacing the piece entirely, and we’ll tell you that straight before starting any work. Your grandmother’s ring might have sentimental value that makes any repair worthwhile. Or it might make more sense to harvest the stones and build something new that you’ll actually wear. We help you make informed decisions about your specific jewelry and your specific situation.

How Do You Determine Repair Costs?

Labor, materials, and complexity determine what we charge for repair work. We break down estimates so you see exactly what you’re paying for. Antique restoration costs more because it demands knowledge of historical construction methods and often requires hand-fabricating parts that haven’t existed for decades. We walk through the estimate with you, explain every line item in plain language, and never start until you’ve approved both scope and cost.

What Happens If You Find Additional Problems During Repair?

We inspect thoroughly when pieces arrive, but sometimes problems hide until we’re actively working on them. Those worn prongs might sit in a head that’s cracked at the base where you can’t see it. That broken clasp tongue might reveal an entire hinge assembly with metal fatigue running through it. When we discover additional issues, we stop work immediately and call you with a revised estimate and clear explanation of what we found and why it matters.